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Privacy Policy

Your Privacy is Our Priority

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Privacy at a Glance
Here's what you need to know about how we handle your data

We Protect

Your data with enterprise-grade security

We're Transparent

About what data we collect and why

You Control

Your data and privacy preferences

We Comply

With GDPR, CCPA, and other privacy laws

Section 1

Information We Collect

We collect information you provide directly to us and information we gather automatically when you use our services.

Personal Information
Name, email address, phone number, and institutional affiliation
  • Full name
  • Email address
  • Phone number
  • University/College name
Project Information
Details about your academic projects and requirements
  • Project descriptions
  • Academic requirements
  • Deadlines
  • Technical specifications
Usage Data
Information about how you use our website and services
  • IP address
  • Browser type
  • Pages visited
  • Time spent on site
Communication Data
Records of your communications with our team
  • Email correspondence
  • Chat messages
  • Support tickets
  • Phone call records
Section 2

How We Use Your Information

We use your information to provide, improve, and protect our services, and to communicate with you.

Service Provision

To provide and deliver our academic services to you

Communication

To communicate with you about your projects and our services

Security & Fraud Prevention

To protect our services and prevent fraudulent activities

Legal Compliance

To comply with legal obligations and enforce our terms

Legal Basis for Processing (GDPR)

Contract Performance: Processing necessary to perform our services contract with you
Legitimate Interest: Processing for our legitimate business interests, such as improving our services
Consent: Processing based on your explicit consent, which you can withdraw at any time
Legal Obligation: Processing required to comply with legal requirements
Section 3

Information Sharing

We do not sell, rent, or trade your personal information. We only share information in limited circumstances.

What We DON'T Do
We never sell your personal information to third parties
We don't share your academic work with other students
We don't use your data for advertising purposes
We don't share information with your educational institution
When We May Share Information

Service Providers

We may share information with trusted service providers who help us operate our business (e.g., payment processors, email services, hosting providers). These providers are contractually bound to protect your information.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Section 4

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure.

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict access controls ensure only authorized personnel can access your data

Secure Storage

Data is stored in secure, SOC 2 compliant data centers

Regular Audits

We conduct regular security audits and vulnerability assessments

Section 5

Your Privacy Rights

You have several rights regarding your personal information. Here's how you can exercise them.

Right to Access

You can request a copy of the personal data we hold about you

Right to Rectification

You can request correction of inaccurate or incomplete data

Right to Erasure

You can request deletion of your personal data under certain conditions

Right to Portability

You can request your data in a structured, machine-readable format

How to Exercise Your Rights

To exercise any of these rights, please contact our privacy team at privacy@studentpro-services.com or use our contact form.

• We will respond to your request within 30 days
• We may need to verify your identity before processing your request
• Some requests may be subject to legal limitations
• You will not be charged for most requests
Section 6

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Typically, we retain account information for 7 years after account closure, and project-related data for 3 years after project completion, unless you request earlier deletion.

Section 7

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand how you use our site

Preference Cookies

Remember your settings and preferences

Section 9

Children's Privacy

Questions About Privacy?
Our privacy team is here to help with any questions or concerns

Email Us

privacy@studentpro-services.com

Call Us

+91 86288 82812

Address

SAS Nagar, Punjab
India 140301

Contact Privacy Team